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Frequently Asked Questions

1. How do I access webmail?
   
   Go to: www.yourdomain.com/webmail
2. How do I set up my e-mail in my mail client?
   

   Incoming Mail Settings

   Mail Server: mail.yourdomain.com
   Login: Your email address
   Password: Your password

   Outbound Mail Settings

   SMTP Server: mail.yourdomain.com
   Port Number: 587
   Authentication: Password
   Login: Your email address
   Password: Your password

   For your outbound server, it is very important to use port 587 since most ISP's block 25, the default port.

3. How do I set up my blackberry to get my e-mail?
   

   There are a couple of way to set up your blackberry to receive your e-mail. aki creative inc. recommends the following.

   1. In your control panel set up an E-mail forwarder that is the same as your e-mail account to forward to your blackberry address. Your blackberry address is provided by your cell phone company.
   2. In this situation you do not need to set up the POP information in the blackberry web site.
   3. Make sure your reply-to email address on your blackberry is set up for your e-mail address or people will be only replying directly to your blackberry.